Interaction FAQ

How are Zoom sessions uploaded to the Lecture Recording System?

Information on cloud recordings and the Lecture Recording System in myCourses can be found in the Share and Embed Lecture Recordings in myCourses article. Cloud recordings scheduled though the Zoom myCourses integration, with specific naming conventions as described in the article. You can also save the recording locally and then upload the video manually (LRS > Tools> Upload).

How can I use myCourses to prevent Zoom-bombing?

Make links to your Zoom sessions available in myCourses so that only students registered in your course have access to them. In addition, note that McGill has centrally set default settings in Zoom to prevent Zoom-bombing. More information can be found in the article entitled Manage Security in Zoom.

How do I trim start and finish of my lecture recordings?

You can disable the automatic recording to the cloud and when and manually start and pause the recording when needed. Alternatively, you can download the recording (or record the lecture locally) and trim the video using Camtasia (Licensed by McGill).

Can I add guest lecturers to a Zoom session created in myCourses?

You can invite guests to a Zoom meeting created in myCourses by retrieving the invitation link assigned to that meeting from https://mcgill.zoom.us. If the guest is not a McGill member ensure that in your meeting settings only McGill authenticated users can join is disabled.

How can I edit my lecture recordings?

You have to use a third-party software and then upload the finished product manually into the Lecture Recording System. We recommend Camtasia, available through the McGill Software Site.

How I cannot take advantage of the new features on Zoom?

Make sure that your Zoom desktop client or app is updated to the latest version. For further information, see the Zoom Help Centre Downloading the latest Zoom update page.

What closed captions are available for Zoom recordings?

We recommend that all Zoom recordings be uploaded to the Lecture Recording System to take advantage of the automatic captioning there. You can also add auto-transcripts to your session. For further information, see the Enable Live Transcription in Zoom article.

Which Zoom features are captured in a recording?

In general, the Zoom recording feature will capture whatever is visible in your Zoom view, including aspects you choose to screen share (e.g., a PowerPoint or a web page). However, some Zoom features are not recorded, like breakout rooms, chats, and polls.

Why my TA cannot cloud record on Zoom?

TAs cannot record a Zoom lecture to the cloud; therefore, they cannot set the Zoom session to automatically enter the Lecture Recording System. They will have to record the lecture locally and manually upload the video, or ask you to schedule the Zoom session with cloud recording enabled.

Why I cannot find a Zoom session that was recorded to the cloud?

When you schedule a Zoom session through the myCourses integration and subsequently connect Zoom and the Lecture Recording System, the recording is automatically entered into the LRS and does not appear in your cloud recordings on the Zoom portal. You can download the recording from the LRS if you require another copy. Conversely, if the session does not appear in the LRS after 24 hours, you should check Other Zoom Recordings (LRS > Tools) and/or the Zoom web portal Cloud Recordings section.

How can I get a Zoom Pro account?

As a McGill staff member/student, you are automatically given a Zoom pro license with your McGill e-mail address. Make sure that you login through the mcgill.zoom.us portal that is unique to McGill and not the Zoom website.

Why I cannot (or a student) view portions of the Lecture Recording System?

There have been some issues with browser extensions, such as ad blockers, interfering with the Lecture Recording System. Ensure that all extensions are turned off. If the issue persists, attempt to access the LRS with another browser or in incognito mode.

How do I download a recording from the Lecture Recording System?

Lecture recordings can be downloaded directly from the LRS as long as you have enabled this option. To do so, you must access the LRS Tools pop-up, click Course Settings, then check Enable Downloads. Students can now download recordings from the LRS dashboard, upon expanding the Description and Downloads menu and clicking the computer icon. For further information, see the Lecture Recording Settings in myCourses article.

How are Zoom sessions uploaded to the Lecture Recording System?

Information on cloud recordings and the Lecture Recording System in myCourses can be found in the Share and Embed Lecture Recordings in myCourses article. Cloud recordings scheduled though the Zoom myCourses integration, with specific naming conventions as described in the article. You can also save the recording locally and then upload the video manually (LRS > Tools> Upload).

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